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Step by Step Guides

Guide to Enrolling Online New Program (for students commencing a new program in 2011)
for students commencing a new program in 2011 (Mt Helen, Camp St, Horsham and SMB and domestic students at MIT campuses only)

Guide to Enrolling Online Continuing Students
for students continuing their enrolment in 2011, in the same program (Mt Helen, Camp St, Horsham, SMB and domestic students at MIT campuses only)

Important Information for Students - Continuing their enrolment in 2011
for all students who will be continuing to study in 2011, in the same program as in 2010

Guide to Enrolling Online FAST Students
for students enrolling into the FAST program for 2011 (Mt Helen campus only)

Guide to Enrolling Online New Partner Provider Students
for international students commencing a new program in March 2011 (AMI Melbourne, ATMC Geelong, ATMC Melbourne, IIBIT Adelaide, IIBIT Sydney, MIT Melbourne, MIT Sydney and William Light Institute Adelaide campuses only)

Guide to Enrolling Online Continuing Partner Provider Students
for international students continuing their enrolment in 2011, in the same program (AMI Melbourne, ATMC Geelong, ATMC Melbourne, IIBIT Adelaide, IIBIT Sydney, MIT Melbourne, MIT Sydney and William Light Institute Adelaide campuses only)

Timetable Template
Timetable Template (to be used when enrolling online)

Self Service (Requires Internet Explorer & opens in new window)

Quick Reference Guides

Student Quick Reference Guide

Terminology Translation Table

Frequently Asked Questions (FAQs)

What is the Student Centre?

How do I access the Student Centre?

When I login, my Student Number is different to that on my ID Card.

I've clicked on the Self Service Step by Step guide in the support for students list and a new window opens up, but what is the application I see?

I've opened UPK, but what do I choose?

I'm following a help script, but the menu item it's telling me to go to is not available on my screen.

I'm clicking on a link, but nothing happens.

I'm using a student machine and I get an error when trying to access the support scripts.

What is the Enrolment Checklist?

I am trying to complete my enrolment but it keeps taking me to an Enrolment Checklist?

I can't open my Unofficial Transcript – it has a 'View Report' button but when I click on it nothing happens and I get a message saying there is a hold on my record.

Can I pay my overdue library fees / Student Services emergency loans / accommodation fees through My Student Centre?

I have received an email telling me I have an invoice waiting for me to view. Where do I find the invoice?

I have received an email telling me I have a Commonwealth Assistance Notice (CAN). Where do I find the CAN?

How do I pay my fees online using my credit card?

I have received my Invoice for tuition fees. How can I pay my invoice?

I want to apply for graduation but when I click on the link it says I have no eligible programs.

How do I know what I can do in the Student Centre?

Who do I contact for additional support?